2 Year Warranty & Satisfaction Guarantee (Moon Mirror Lamp)

30-Day Satisfaction Guarantee

Not satisfied with this product within 30 days of delivery? Return it and get a refund! You must return it at your own expense and provide a tracking number. Our team will inspect the item for any damages, and decide weather it's eligible for the 30-Day Satisfaction Guarantee refund.

2 Year Warranty

WARRANTY CERTIFICATE - (only applies for Moon Mirror Lamp products that are labeled with "2 Year Warranty")
Micro Macro LLC, S.A. (“Apolloptic”) hereby warrants to the original buyer (“Buyer”) that the mirrors and furniture sold by Apolloptic in the United States of America and Canada under the Apolloptic brand on or after May 4th, 2019 (“Products”) will be
reasonably free of defects in materials and workmanship upon delivery and, when properly handled and installed, will conform
to applicable manufacturing specifications.
The warranty would not be extended, in any case, to cover any direct or indirect damages to people or things that are not
attributable to manufacturing defects or which may be due to a forced interruption of its operation. Warranty does not cover
the cost of any work needed before or after the repair, neither the replacement nor maintenance necessary to perform on the
equipment when an easy access to the Product to proceed with the work has not been provided.
COMMERCIAL WARRANTY
In the event that any Product sold for installation in a commercial setting or sold to a contractor or other commercial Buyer for
installation in a residential setting are found to be defective, Apolloptic will, at its sole option, repair, replace or adjust the defective
Products (or affected components), provided that the Buyer has given written notice of defect to Apolloptic within twenty-four (24)
months of the original purchase date together with proof of purchase (original sales receipt).
For electronic and electrical components the warranty period will be twelve (12) months of the original purchase date.
This warranty excludes any labor charges, installation, or other consequential losses or incidental damages. This warranty is also
subject to the limitations set out below under “Other Warranty Information” and to those set forth in any applicable terms and
conditions of sale.
RESIDENTIAL WARRANTY
In the event that any of the Products sold to a non-commercial Buyer and installed in a residential setting are found to be
defective, Apolloptic will, at its sole option, repair, replace or adjust the Products (or affected components) provided that the
Buyer has given written notice of defect to Apolloptic within 24 months of the original purchase date.
This warranty is subject to (a) Apolloptic’s receipt of written notice from the Buyer of the alleged failure or defect within the term of
warranty, together with proof of purchase (original sales receipt), and (b) the limitations set out below under “Other
Warranty Information” and those set forth in any applicable terms and conditions of sale.
OTHER WARRANTY INFORMATION
EXCEPT AS EXPRESSLY SET FORTH ABOVE, APOLLOPTIC MAKES NO WARRANTIES, EXPRESS OR IMPLIED, REGARDING ITS PRODUCTS,
AND HEREBY DISCLAIMS ANY AND ALL IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES
OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
Such warranty (“this warranty”) shall be void upon the occurrence of any one or more of the following events: (a) defects,
damage or failure caused by the carrier, installer or any other third party; (b) the Products are installed in a way that is contrary
to specifications applicable to the Products; (c) the Products are damaged or malfunction as a result of modifications of any type
made to the Products for any reason, or components supplied by the installer; (d) damage caused by accident, misuse, or careless
handling, including, without limitation, in the case of bathtubs lifting unit by plumbing and abrading finish;
(e) damages caused by incorrect operation, or operation in conflict with any written specifications provided by Apolloptic; (f) the
Products are damaged because of lack of proper routine maintenance, or use of abrasive or improper cleaners; (g) defects or
damage that could and should have been discovered, repaired or avoided by proper inspection and testing before installation;
and (h) the Products are damaged by acts of God, such as storms, floods, lightning earthquakes and other natural disasters.(i)
the Product’s installation in a saline, adverse and/or dangerous environment; (j) using seawater, algae or sludge; (k) The bad
quality of water supplies or adverse atmosphere of the place where the Product is installed. (N.B. The use of highly concentrated
chlorine and cleaning products containing chlorine can severely damage the unit’s accessories. This damage might lead to leaks
and serious problems.)
• Wear to wear and tear parts such as seals;
• Breakage of breakable components such as glass or bulbs;
• The exhaustion of consumable materials such as batteries, filters, aerators;
• Display products and similar.
• Missing pieces that have not been reported within the first 30 days after the original purchase date.

This warranty does not cover variations in color or shade fidelity between catalogue images and the actual Products, nor does it include labor, transportation, or other costs incurred in the removal and/or reinstallation of the original Products and/or installation of replacement Products, or any costs incurred in obtaining access for repair. To the maximum extent permitted by applicable law, Apolloptic expressly excludes from this warranty, and will not pay for, any consequential losses and incidental damages. This warranty extends only to the Buyer and is not transferable. Under no circumstances shall Apolloptic’s liability exceed the purchase price of the Product.